Equipment Maintenance Support and Service

The premier, experienced service provider in many regions, HKT offers warranty and post warranty IT solutions maintenance and support.

Capabilities

• 24x7 hardware maintenance, hotline and helpdesk support
• Integrated workflow, preventive and proactive maintenance support
• Spare-part guarantee and provisioning as well as strong supporting resources such as ongoing training for our engineers, mobilization -of resources, and Testing Lab to ensure business continuity
• Proven quality service methodology and international standards (ISO 20000 & ISO9001:2001)
• HKT’s plan-do-check-act methodology

Service Benefits

• SLA bound and guaranteed IT service
• Hassle-free, high quality IT equipment maintenance
• Highest level of customer satisfaction
• Minimal downtime
• Improved productivity and rapid response time

For details, please contact your HKT account manager or email your inquiry.
 
To learn more about other products, please visit HKT Enterprise Solutions website.