Product & Services

1O1O customers can enjoy professional handset care service for free, including mobile device data transfer, screen protector replacement, handset disinfection service and professional
handset tutorial.

A daily mission at 1O1O is to help our customers all we can, while thinking of new ways to make their lives easier and more enjoyable. Simply call 171010 or WhatsApp 5217 1010 from your mobile phone, and one of our professionals will be delighted to assist you in choosing a restaurant, booking a golf course, providing overseas travel support and just about anything else you can think of. 1O1O customers can also get one-to-one guidance from a mobile phone expert, as well as 24-hour emergency support when behind the wheel. Make sure you make the most of everything we can do for 1O1O customers!

Users are able to experience a different world by utilising AR (Augmented Reality) technology, including various demonstrations of AR visual effects over well-known Hong Kong landmarks. Users can also receive offers and information from our partners in real-time.

Watch Premier League and LaLiga 4K live matches, feature catch-up and highlights.

1O1O customers can subscribe to 1O1O direct carrier billing service free of charge, then have mobile purchases charged to their monthly 1O1O bills when buying items in App Store, Apple Music, iTunes and iCloud & Google Play.

MOOV Music Service enables users to enjoy and share high-quality music and videos anytime, anywhere in Hong Kong

One-stop infotainment platform: Asian drama series, variety shows, international sports events, news and finance.

Parental Control Service utilizes Samsung Knox technology on certain Samsung products, so parents can manage their children’s devices, as well as the kind of material they access online.

KARA Smart Fitness makes 1O1O customers workout fun for you. Star coaches, uplifting music, classes for every mood and need. Leave stress or work behind and enjoy your training time.

Introducing Restart, a handset switch service now available at 1O1O! A Fast, Easy, Freedom to switch your mobile device whenever you want, wherever you are, whatever reason, and 6 hours delivery guarantee! Why Wait?