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Dear Valued Customer,

Our path to providing an even better service for you.

We are pleased to inform you that CSL Limited (“CSL”) has become part of the HKT Group (“HKT”) with effect from May 14, 2014. As you may be aware, HKT is Hong Kong’s premier telecommunications service provider - and now the largest mobile service operator in Hong Kong.

As a PCCW-HKT mobile customer, you will benefit from the combined strengths of our networks, retail channels, and customer service when the CSL business is fully integrated into HKT. We want to prove to you that as this integration is completed over the next few months, we can offer you a mobile experience nobody else can offer.

The good news is that existing PCCW-HKT mobile customers are not required to do anything to achieve the benefits of this development in the market. PCCW Mobile HK Limited has changed its name to CSL Mobile Limited. Your existing contractual terms and conditions including price, contract term and level of service will remain the same.

We are excited about this development and we trust that as we strive to take our service to new heights, you will be even happier that you have chosen to be our valued PCCW-HKT mobile customer.

If you have any questions, please contact us on our customer service hotline 1000.

We look forward to your continued support.

 

Yours sincerely,


Alex Arena
Group Managing Director
HKT Limited