HKT (SEHK: 6823) is Hong Kong’s premier telecommunications service provider. It meets the needs of the Hong Kong public and local and international businesses with a wide range of services including local telephony, local data and broadband, international telecommunications, mobile, and other telecommunications businesses such as customer premises equipment sale, outsourcing, consulting, and contact centers.

Together with the highly successful media business of its parent company, PCCW Limited, HKT offers innovative media content and services across the PCCW Group’s unique quadruple-play platforms – fixed-line, broadband Internet access, TV and mobile.

Date Posted:Apr 01, 2020

Sales Representative / Executive (Call Center- Digital Sales Executive)
PCCW_A-20200130-00000152

Job Description:

  • Execute online promotion campaigns to acquire new customers and nurture customer loyalty
  • Resolve customers’ inquiries through interactive online platforms e.g. Live Chat, Instant Messenger & other social media
  • Engage customers effectively and perform consultative selling on HKT products & services
  • Working Location: Lai Chi Kok
  • 42.5 hours per week
  • Shift duty (including weekend & public holidays) is required

Job Location:

Hong Kong

Requirements:

  • F.5 / DSE or above with 2 years of sales experience or Degree holder in any discipline
  • Good command of written English and Chinese
  • Fast and accurate typing skills (typing speed at 30+ wpm for Chinese and 40+ wpm for English)
  • Knowledge on Tsangjei Coding Scheme (倉頡) or Quick Input Method (速成) is preferred
  • Self-driven, service oriented and able to perform multi-tasks in a fast paced environment
  • Experience in e-commerce / digital marketing / online store operation is preferred

Closing Posted:Apr 30, 2020

Application Methods:


If you wish to have an exciting and rewarding career, send us your CV via the following methods.

PCCW is an equal opportunity employer and welcomes applications from all qualified candidates. Information provided will be treated in strict confidence and will only be used for recruitment-related purposes. Personal data provided by job applicants will be used strictly in accordance with the employer's personal data policies, a copy of which will be provided immediately upon request.

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